I am also conscious that I have been told in the past that my communication can sometimes be too formal and come off as cold. There is this presupposition that a carefully crafted sentence or paragraph implies a lack of emotion or empathy. As I thought about this 10 minutes ago, I became inflamed at this idea and the the general sense of disdain for formal writing in social media.
So, I am arguing the case for the use of a formal writing style in many circumstances where it is warranted. I will first discuss its obvious use in professional communication, then I will discuss the intentionality of formal writing, and finally discuss its effect on the reader.
Marketing,
the global village, and extreme cultural shifts have forever changed the
professional world as CEO's send informal text messages to employees and all
manner of attire is acceptable work clothing depending on the industry. In
contrast to this, many words and phrases have become unacceptable as we grow
conscious of the unforeseen effects of our speech on the lives and feelings of
others. While there is the occasional success story of people who have
done little and have little regard for others (I will not do them the honour of
adding to their publicity), most of those we consider 'successful' in their careers
are very good communicators, both oral and written.
When I
speak of these role models' ability to communicate well, I am referring to
their ability to clearly relay their intended message in a way that is accepted
by many different groups of people. This is what I believe to be
professional communication. Their words, no matter where they fall on the
gradient of informal to formal, are chosen with a specific purpose in mind
(intentional).
When someone reads something written in a more formal style, it is often with less visual support. With maybe a single image to draw the eye (see photo), it may appear less interesting at the outset, but it presents an opportunity for the reader to form their own imagery and their own meaning out of what is being said. This makes it more personal for the reader as they integrate what they are reading with their own knowledge and experience. If the reader has found a connection with the words that matches the author's intention, then kindred spirits have found each other.
I fully
embrace informal communication and its ability to attract and engage a wider
audience, and I also fully appreciate and utilize a more formal communication
style to discuss topics to a greater depth, to ensure that my intended message
is conveyed, and to allow my audience to form their own conclusions.

